Sunrans SR8171 Hot Tub – 6‑Person 63 Jets
Sunrans SR8171 Hot Tub – 6‑Person 63 Jets
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Shipping
Shipping
All shipments are curbside delivery to the end of driveway or curb. This division is supply + remote support only — no on-site placement, craning, pad prep, electrical hookup, or start-ups.
- Service Level: Curbside with appointment window; lift-gate where available. Contractors are responsible for moving the spa from curb to pad and ensuring site readiness.
- Delivery Timeframe: In-stock items typically ship within 5 business days after payment confirmation. Transit times vary by location, carrier schedules, and weather; all timelines are estimates.
Hot Tub / Spa Freight Costs (Canada-Wide)
- First tub: Freight covered up to $2,000 CAD. If actual carrier cost exceeds this cap, the overage is billed at cost. This covers most locations coast-to-coast.
- Remote/limited-access areas: Surcharges may apply (rural roads, islands, northern/seasonal routes, gated sites, steep/narrow access). If concerned, please contact us for a pre-quote.
- Not eligible: No shipping to PO Boxes or APO/FPO addresses.
- Missed appointments: Any re-delivery, storage, or return-to-terminal fees charged by the carrier are the consignee’s responsibility.
Inspection on Delivery & Damages
Inspect before you sign. Open/inspect packaging with the driver present.
- Visible damage: Photograph the issue, note specifics on the delivery receipt (e.g., “cracked corner, right side”). You may refuse only if damage is severe; otherwise accept with notation and contact us immediately.
- Concealed damage (packaging intact): Notify us within 48 hours of delivery with photos/video. Keep all packaging until the claim is resolved.
- Documentation: Photos of the crate, label/BOL, and close-ups expedite carrier claims and warranty/RMA processing.
- Packaging disposal: Crating/pallets and debris removal are the consignee’s responsibility.
Returns, Cancellations & RMAs
Returns, Cancellations & RMAs
- Cancellations: Orders can be cancelled before shipment at no cost within the first 48 hours. After 48 hours (pre-ship), 10% cancellation fee applies. Once shipped, sales are final.
- Returns: Due to size and nature, returns are only accepted for units that are defective or damaged and not repairable on site. All returns require a Return Merchandise Authorization (RMA).
- Warranty first: Most issues are resolved via OEM warranty repair and parts replacement. See Sunrans Warranty Coverage.
- RMA window: Contact customer service within 48 hours of delivery for shipping damage and within the applicable OEM term for defects. Provide photos/video and the delivery receipt.
Sunrans SR8171 Hot Tub
A six-person hydrotherapy spa built for Canadian winters
The Sunrans SR8171 is a premium hydrotherapy spa designed for year-round use. With seating for up to 6 people, it’s perfect for families, social gatherings, or solo recovery. Featuring five upright seats and a full-length lounger, it delivers deep, targeted relief through 63 stainless-steel jets powered by the reliable Balboa BP2000 + TP600 system. Its Aristech® acrylic shell and multi-point insulation maximize efficiency, while UV + ozone water care ensures clean, clear water with less maintenance. Durable, comfortable, and quiet to operate, the SR8171 brings wellness and luxury home — season after season. Black high-density cover included.
Technical Specifications
| Seating & Layout | 6 occupants (5 seats / 1 lounge) |
|---|---|
| Dimensions | 90.55" × 90.55" × 37" (230 × 230 × 94 cm) |
| Dry / Filled Weight | 1,124 lbs (510 kg) / 3,880 lbs (1,760 kg) |
| Water Capacity | 330 US gal (1,250 L) |
| Shell Material | American Aristech® Acrylic |
| Control System | Balboa BP2000 + TP600 topside |
| Heater | 5.5 kW @ 240V |
| Jet Pumps | 3 × 3.0 HP high-speed |
| Circulation Pump | 400 W |
| Massage Jets | 63 total (2 × 7.5", 15 × 5", 24 × 3.5", 22 × 2") |
| Electrical | 220V / 60Hz / 43A Max |
| Insulation | Base, shell, and cabinet panel insulation |
| Water Care | Top-mount filter + ozone + UV |
| Lighting | Underwater, waterfall, water-level, and cabinet LED accents |
Full Details. The SR8171 is engineered with an American Aristech® acrylic shell and cabinet-panel insulation for superior heat retention in Canadian climates. It is powered by a USA Balboa BP2000 system with TP600 topside controller and heated with a 5.5 kW @ 240V system. Hydrotherapy is delivered through 63 stainless steel massage jets in multiple sizes, powered by 3 × 3.0 HP jet pumps and a 400 W circulation pump. Electrical requirements are 220V / 60Hz / 43A Max. Water care is simplified with a UV system, ozone generator, and top-mount filter. LED lighting is integrated at the waterline, waterfall, and cabinet panels for ambiance and safety.
Feature Highlights
- Year-round performance with insulation optimized for Canadian winters
- Premium American Aristech® acrylic shell resists fading and wear
- Lounger + ergonomic seating layout for targeted full-body relief
- 63-jet hydrotherapy system for powerful massage and relaxation
- Reliable Balboa BP2000 + TP600 control system for easy operation
- Advanced UV + ozone water care reduces chemical demand
- LED lighting at waterline, waterfall, and cabinet accents
Shipping (Canada-Wide)
All SR8171 hot tubs are shipped curbside across Canada with an appointment window. Lift-gate service is included where available.
Remote or limited-access areas may incur surcharges for rural roads, islands, northern/seasonal routes, ferries, or gated properties. Customers are responsible for site readiness, including pad preparation, moving the spa from curb to final location, electrical hookup, and start-up. This division is supply + remote support only — craning, pad prep, and on-site placement are not included.
Carriers will call or email to schedule delivery; an adult signature is required. Customers must inspect their spa at delivery, note any visible damage on the paperwork, and take photos. Concealed damage must be reported within 48 hours with photos/video. Packaging and debris disposal are the customer’s responsibility.
For full details, see our Shipping & Return Policy.
