JACUZZI® ALKA-UP 750G - 12 Pack
JACUZZI® ALKA-UP 750G - 12 Pack
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Shipping
Shipping
All shipments are curbside delivery to the end of driveway or curb. This division is supply + remote support only — no on-site placement, craning, pad prep, electrical hookup, or start-ups.
- Service Level: Curbside with appointment window; lift-gate where available. Contractors are responsible for moving the spa from curb to pad and ensuring site readiness.
- Delivery Timeframe: In-stock items typically ship within 5 business days after payment confirmation. Transit times vary by location, carrier schedules, and weather; all timelines are estimates.
Hot Tub / Spa Freight Costs (Canada-Wide)
- First tub: Freight covered up to $2,000 CAD. If actual carrier cost exceeds this cap, the overage is billed at cost. This covers most locations coast-to-coast.
- Remote/limited-access areas: Surcharges may apply (rural roads, islands, northern/seasonal routes, gated sites, steep/narrow access). If concerned, please contact us for a pre-quote.
- Not eligible: No shipping to PO Boxes or APO/FPO addresses.
- Missed appointments: Any re-delivery, storage, or return-to-terminal fees charged by the carrier are the consignee’s responsibility.
Inspection on Delivery & Damages
Inspect before you sign. Open/inspect packaging with the driver present.
- Visible damage: Photograph the issue, note specifics on the delivery receipt (e.g., “cracked corner, right side”). You may refuse only if damage is severe; otherwise accept with notation and contact us immediately.
- Concealed damage (packaging intact): Notify us within 48 hours of delivery with photos/video. Keep all packaging until the claim is resolved.
- Documentation: Photos of the crate, label/BOL, and close-ups expedite carrier claims and warranty/RMA processing.
- Packaging disposal: Crating/pallets and debris removal are the consignee’s responsibility.
Returns, Cancellations & RMAs
Returns, Cancellations & RMAs
- Cancellations: Orders can be cancelled before shipment at no cost within the first 48 hours. After 48 hours (pre-ship), 10% cancellation fee applies. Once shipped, sales are final.
- Returns: Due to size and nature, returns are only accepted for units that are defective or damaged and not repairable on site. All returns require a Return Merchandise Authorization (RMA).
- Warranty first: Most issues are resolved via OEM warranty repair and parts replacement. See Sunrans Warranty Coverage.
- RMA window: Contact customer service within 48 hours of delivery for shipping damage and within the applicable OEM term for defects. Provide photos/video and the delivery receipt.
Jacuzzi® Alka-Up
Jacuzzi® Alka-Up is a granular product formulated to raise the total alkalinity (TA) of hot tub water. Proper alkalinity levels keep pH stable, protect spa equipment, and ensure a comfortable, irritation-free soak.
Why Total Alkalinity Matters
Maintaining your spa’s total alkalinity in the ideal range (80–120 ppm) is essential for:
- pH Stability: TA acts as a buffer, preventing rapid pH swings that cause scaling or corrosion.
- Sanitizer Efficiency: Balanced alkalinity helps chlorine or bromine work effectively to keep water clean.
- User Comfort: Stable water chemistry minimizes skin and eye irritation for a more enjoyable spa experience.
Dosage & Application
One capful from the 750 g container ≈ 25 g.
Always circulate water for 30 minutes and re-test before adding more.
Dosing Chart for Jacuzzi® Alka-Up
Use this chart to raise total alkalinity (TA) based on spa volume. Adjust proportionally if your spa is larger or smaller.
| Spa Volume | TA 120–150 ppm (25 g / 1000 L) |
TA ~85 ppm (55 g / 1000 L) |
TA ~70 ppm (100 g / 1000 L) |
TA ~40 ppm (150 g / 1000 L) |
TA ~25 ppm (200 g / 1000 L) |
|---|---|---|---|---|---|
| 750 L | ~19 g (¾ cap) | ~41 g (1½ caps) | ~75 g (3 caps) | ~113 g (4½ caps) | ~150 g (6 caps) |
| 1000 L | 25 g (1 cap) | 55 g (2¼ caps) | 100 g (4 caps) | 150 g (6 caps) | 200 g (8 caps) |
| 1250 L | ~31 g (1¼ caps) | ~69 g (2¾ caps) | 125 g (5 caps) | 188 g (7½ caps) | 250 g (10 caps) |
| 1500 L | 38 g (1½ caps) | 83 g (3¼ caps) | 150 g (6 caps) | 225 g (9 caps) | 300 g (12 caps) |
| 1750 L | 44 g (1¾ caps) | 96 g (3¾ caps) | 175 g (7 caps) | 263 g (10½ caps) | 350 g (14 caps) |
| 2000 L | 50 g (2 caps) | 110 g (4½ caps) | 200 g (8 caps) | 300 g (12 caps) | 400 g (16 caps) |
Tip: Add in stages. Test between additions to avoid overshooting the target range (80–120 ppm).
Application Steps
- Test the water: Use LaMotte 3-Way Test Strips to measure alkalinity.
- Measure: Refer to the chart above for dosage based on your reading.
- Add: Sprinkle Jacuzzi® Alka-Up evenly across the water surface with the circulation running.
- Re-test: After 30 to 60 minutes, re-check alkalinity and repeat if needed.
Safety Precautions
- Wear gloves and eye protection when handling chemicals.
- Use in a well-ventilated area.
- Store in a cool, dry location, away from children and direct sunlight.
By including Jacuzzi® Alka-Up in your regular hot tub care routine, you’ll keep your water stable, your equipment protected, and your soaking experience comfortable and safe.
